General Sales Conditions

Luberon-Tour Conditions générales de ventes General Sales Conditions


The General Terms and Conditions of Sale described hereinafter set forth the rights and obligations of Luberon Tour  and its customer in connection with the sale of tours with a guide.  Any activity performed by Luberon Tour thus indicates that the Client has unconditionally accepted the present general sales conditions.


Prices for services are those which are in effect on the day the booking is paid. They are expressed in Euros and include any taxes. Luberon Tour reserves the right to modify its prices at any time. However, it also agrees to fulfill its performance that has been booked at the price given at the time the payment was recorded. All services not specified as « included » in the tour description will be borne by the Client, or invoiced by Luberon Tour in addition to the amount of the tour.


To finalize booking, payment should be done for the full amount of the amount requested by credit card via a secure online payment gateway. Any data which you enter into our secure area is encrypted before being transmitted to us over the Internet. Once a payment has been processed by the Client, your credit card will be charged immediately after the verification of the information.  In line with the provisions of Article L. 132-2 of the French Monetary and Financial Code, commitment to pay by credit card is considered as irrevocable. In providing banking details for booking, the Client authorizes Luberon Tour to debt his/her credit card about the amount indicated. The Client confirms that the credit card belongs to him/her and he/she is legally entitled to use it. In the event of incorrect banking details or impossibility to charge your provided credit card, the booking will be immediately cancelled

Cancellation due to the Client

The Client could receive a voucher to join another tour according to availbility.
Make a request to Luberon Tour by mail :
The Client could offer his booking to another person in the case he is not able to participate himself to the tour. Contact Luberon Tour to modify your booking by mail :
In cases the Client misses the tour due to lateness or no show up, no reimbursement whatsoever can apply.
General sales conditions and cancellation established by Luberon Tour predominate on consumption code, art L121-20-4.

Cancellation due to Luberon Tour

Luberon Tour shall not be held liable if its failure to perform any of its obligations described herein or late performance thereof arises from a case of force majeure. In that respect, force majeure shall mean any unforeseeable and irresistible external event within the meaning of Article1148 of the French Civil Code (Code Civil).

Obligations between Luberon Tour and the Client

Luberon Tour commit itself to respect the schedule announced on its program, the full content of the tour and all included services. However, Luberon Tour cannot be not be held liable in the case of delay for any reasons (traffic, accident, …). The Client is committed to respect schedule of his/her tour and be pleasant during the tour. The Client is solely responsive for his/ her belongings. Hence Luberon Tour cannot be held liable for loss or theft of personal property in or outside Luberon Tour’s vehicle

Competent jurisdiction

Any dispute relating to the interpretation and performance hereof shall be governed by French law.

By validating a booking a tour implies acceptance of these general sales conditions.